Privacy policy

Last modified: November 15, 2023

At ICON Property Group, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, services, and team.

1. Information We Collect

We may collect the following types of information when you contact us, submit a form, or use our services:

  • Personal details such as your name, email address, phone number, and contact information.

  • Service-related information such as your property requirements, project details, or enquiry type.

  • Technical data such as IP address, browser type, device information, and website usage statistics.

  • Any documents or files you choose to share with us through our forms or email.

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide requested services.

  • Process consultation requests and bookings.

  • Improve our website, services, and client experience.

  • Communicate with you about updates, offers, or news related to our services (with your consent).

  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it only with:

  • Trusted service providers who help us deliver our services (e.g., IT support, marketing providers).

  • Legal or regulatory authorities if required by law or to protect our rights.

4. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, loss, or disclosure. While we strive to safeguard your information, no online transmission can be guaranteed 100% secure.

5. Cookies & Website Analytics

Our website may use cookies and analytics tools to improve performance, understand visitor behaviour, and deliver a better user experience. You can disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your personal data (subject to legal or contractual obligations).

  • Opt out of receiving promotional communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

ICON Property Group
📞 0425 366 229
📧 venkata@iconpropertygroup.com.au